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FAQ

Shipping

When will my order ship?

How long is shipping and delivery?

Where are products shipped from?

Do you offer package tracking?

What are your shipping rates and policies?

Do you ship internationally?

I accidentally provided the wrong shipping address!

Where is my package? The tracking information hasn't updated in a long time. Can you tell me where it is?

I paid for shipping on my order, but then the package arrived and I had to pay to receive it.

Payment

In what currency will I be charged?

How do I pay for my order? Is it secure?

Orders

I made a mistake on my order, how do I fix it?

I'd like to cancel my order.

Return Policy

What's your return policy?

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