Help Center

Your order will usually ship between 1 - 3 business days. You'll receive an email notification when your package has shipped. (Exceptions being if we are waiting on more stock, if you’ve ordered multiple items and one is a pre-order or not in stock)

Crazy cat shop partner with global merchants in order to provide you the best prices and a unique global shopping experience. This means that part of your order may ship from global areas such as Thailand, Singapore, Australia and USA etc. However, our main warehouse is now based in China so most of our products will be QC, packaged and shipped together from our warehouse.

T here will be tracking number provided for these countries: United State, Canada, United Kingdom, Australia, New Zealand, Norway, France, Germany, Russia, Turkey, Denmark, Italy, Austria, Belgium, Poland, Singapore, Malaysia, Japan, Korea, Taiwan, Hong Kong, Macau! For rest of the world, you can still receive free shipping but no tracking info will be provided. 

You should receive an email with tracking details when your package has shipped. (Also check your Spam folder if you can't find it) 

Please read our shipping & delivery page. To get an exact quote, place the desired items in your cart and proceed to checkout (don't worry, you won't be charged) — enter your location to see what shipping would cost for you.

Yes, we ship internationally. Please read our shipping and delivery page. At checkout, make sure to enter your entire international address in English characters. Don't forget the Postal Code!